Privacy Policy

Last Updated: July 31, 2026

Visa Bangla ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit visabangla.com and use our visa consultancy, IELTS/PTE/GRE preparation, and eBook services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Provide and manage your requested services.
  • Email you regarding your account or order.
  • Respond to your inquiries and offer support.
  • Send you a newsletter or other promotional materials.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Notify you of updates to the Site.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4. Accounts, Premium Subscription & eBook Purchases

Accounts. You may create a Visa Bangla account by signing in with Google or with an email address and password. Authentication is handled by Google Firebase Authentication; we store your Firebase user ID, name, email address, profile photo URL (if provided by Google), the sign-in method, and the mobile number you choose to give us. We use this information to show your dashboard, keep your purchased eBooks and Premium subscription attached to you, and send transactional emails (receipts, activation and expiry reminders). We do not sell this information.

Payments. eBook purchases and Premium subscriptions are paid through EPS (Easy Payment System), a Bangladesh Bank licensed payment system operator. The payment itself happens on EPS's secure page; we never receive or store your card number, PIN or mobile-wallet credentials. We receive from EPS only the transaction reference, status, amount and the payment method used (for example "bKash"), which we keep as your payment and receipt record. When you buy without logging in we collect your name, email address and mobile number solely to deliver the product, send the receipt, and let you attach the purchase to an account later.

Premium (ad-free) state. While your subscription is active, the website remembers on your own device that you are a Premium member so that no advertising scripts are loaded. This is a local setting in your browser and is cleared when you log out.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology.

8. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Visa Bangla
Dhaka, Bangladesh
info@visabangla.com
+88 01942 600 210