Terms & Conditions

Last Updated: July 31, 2026

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Visa Bangla (“we,” “us,” or “our”), concerning your access to and use of the visabangla.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms and Conditions.

2. Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only.

3. User Representations

By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms and Conditions; (2) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (3) you will not use the Site for any illegal or unauthorized purpose; and (4) your use of the Site will not violate any applicable law or regulation.

4. Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Engage in unauthorized framing of or linking to the Site.
• Use any information obtained from the Site in order to harass, abuse, or harm another person.
• Use the Site in a manner inconsistent with any applicable laws or regulations.

5. eBook Sales, Premium Subscription, Payments & Refunds

eBooks. Our IELTS, PTE and GRE eBooks are sold as digital PDF products only — no printed copy is provided or shipped. A free demo is available for every paid eBook so you can review sample content before ordering. Once your payment is confirmed, download links are shown on screen, emailed to you, and (if you are logged in) kept in your account dashboard. Email links stay valid for 72 hours; logged-in members can re-download from the dashboard at any time.

Premium subscription. Visa Bangla Premium is a time-limited digital subscription (1, 3, 6 or 12 months) that removes advertising from the website for the logged-in account it is attached to. It starts the moment it is activated and ends automatically at the stated expiry; there is no automatic renewal and we never store your card or wallet details. Buying a plan while a subscription is still active extends it from the current expiry date. A subscription is personal to one account and cannot be transferred or shared.

Payments. All payments are processed by EPS (Easy Payment System), a payment system operator licensed by Bangladesh Bank, on its own secure page using bKash, Nagad, Rocket, Upay, other mobile wallets or Visa/Mastercard/American Express cards. Visa Bangla never sees or stores your card number, PIN or wallet credentials. Prices are shown in Bangladeshi Taka (BDT) and include all applicable charges.

Refunds. Because eBooks are digital goods with a free demo available beforehand, all eBook sales are final once the PDF has been delivered, except where we have sent a corrupted file or the wrong title by mistake — contact us within 3 days of delivery for a free replacement. A Premium subscription is likewise non-refundable once active. If money was deducted but your eBook or Premium was not delivered because of a technical fault, our system re-verifies the payment with EPS automatically for 48 hours; if it is still unresolved, email books@visabangla.com with your payment reference and we will deliver the product or refund the payment in full to the original payment method.

6. Disclaimer

The information provided on this Site is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. VISA AND IMMIGRATION LAWS AND POLICIES CHANGE FREQUENTLY, AND THE INFORMATION ON THIS SITE MAY NOT BE UP-TO-DATE.

7. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages. Our services are limited to consultation, documentation assistance, guidance, and educational content (including IELTS/PTE/GRE preparation and eBooks). The final decision on any visa application rests solely with the respective government authorities.

8. Governing Law

These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of Bangladesh applicable to agreements made and to be entirely performed within Bangladesh, without regard to its conflict of law principles.

9. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Visa Bangla
Dhaka, Bangladesh
info@visabangla.com
+88 01942 600 210